Do I have to pay to contact a landlord?
No. Studentrooms is completely free to use for students. There are no (hidden) costs, so use our website to find a student room you like and contact the landlord to schedule an appointment.
Do I have to pay a brokerage fee?
No. Charging renters a brokerage fee is illegal and you shouldn’t comply to that. Please let us know if your contact person is charging you a brokerage fee.
I think my landlord is overcharging me, what can I do?
If you believe your landlord is overcharging you, please check this website and fill in the information to calculate your maximum rent. This website tells you how much a landlord can legally charge you. If it turns out you’re overpaying you should contact your landlord and ask him to lower your rent accordingly. If your landlord doesn’t want to lower your rent, you can visit het Juridisch Loket to ask them what actions you can take. You can find a list of their offices here.
I'm not going to study in Groningen, but somewhere else. Can I still use your website to find a student room?
Yes! Feel welcome to use our website to find a student room wherever you’re going to study. We want to help you find a living place, no matter where you’re from or where you’re going. We’re here for you.
Do I have to pay fees to advertise my property on Studentrooms?
No, you can advertise your property for free on our website.
Can I advertise multiple properties on Studentrooms?
Yes, wheter you have one or a thousand properties, you can advertise them all on our website. Please do!
I have an agency with multiple agents that each handle different properties. Can I assign properties to seperate agents while keeping an overview of all of our properties?
Yes, we offer agencies a special agency profile. This lets you add agents to your agency profile and gives every agent the ability to manage their own properties. If you want an agency profile, please send us a message and we’ll set you up.
If I put my room on Studentrooms, do you handle the contact with the students?
No, we’re a platform where you can advertise your property on. The contact between renter and landlord is something we don’t interfere with.
I have a property that’s not in Groningen (or even the Netherlands), can I still put it on your website?
Yes! We welcome properties all over the world. Our visitors come from all over the world, so wherever your property is, you can list it on Studentrooms.
What is Studentrooms?
Studentrooms is a platform where you can find or advertise student housing.
Is Studentrooms responsible for the rooms that are being offered on the website?
No, Studentrooms doesn’t own the properties that are being advertised on the website. Studentrooms is a platform where renters and landlords can get in touch with each other. However, we do find it important that you’re satisfied with your room, so if you have any complaints, please let us know.
What makes Studentrooms different?
Studentrooms lets you find rooms all over the world and doesn’t charge you money to get in touch with the landlords.
Who are the people behind Studentrooms?
Does Studentrooms care about my privacy?
I found a bug in the website, what do I do?
If you found a bug in the website, please send us a message and describe what happened, what browser you use and what you did to run into the bug. Once we’ve received your message, we’ll work on a fix as soon as possible/
Couldn’t find an answer to your question?
If your question isn’t listed in our frequently asked questions, please send us a message so we can come back to you with an answer to your question as soon as possible.